Penguin Walk Apartment
A warm welcome to you from Ellen, Lucille & the Be in Betty’s Bay team
Having lived here for over 10 years, we’re excited to share our beautiful village and some useful tips to help you make the most of your stay.
Betty’s Bay is part of the Kogelberg Biosphere Reserve and home to one of the richest fynbos areas in the Western Cape. Please help protect this unique environment by being cautious with fires, reducing your footprint and respecting wildlife.
We value the peace and tranquillity of Betty’s Bay and hope you enjoy it as much as we do. Enjoy your stay!
Security
Please set the alarm whenever you leave the house. Call the security company to inform them that all is well if you accidentally trigger the alarm
Security company: Fidelity ADT
Control room: 028 272 9500
24 Hour on duty: 071 135 9029
Address: 4272 Crassula Crescent
Owner’s name: A van Heerden
WiFi Information
Network name: PenguinWalk
Password: DassieCastle
Alarm remote:
Green button: Arm and disarm alarm
White button: Single garage (direct access to the apartment)
Red button: Panic
THIS IS A HIGH FIRE RISK AREA
- Don’t flick cigarette butts or bottle tops anywhere in the garden or over balconies or around braai areas.
- Please don’t leave fires unattended and extinguish coals after your braai. Make 100% sure the coals are out before going to bed.
- Be aware of strong wind – Don’t braai in very windy conditions

General notes:
- All windows and doors must be locked and the alarm set whenever you leave the house.
- NO day visitors allowed.
- Baboons roam the area – ensure that windows and external doors are locked when not physically present in the room – baboons can gain access through the smallest gaps. Do not tempt baboons by leaving fresh produce, eggs, baked goods, etc, in full view.
- NO SMOKING allowed anywhere inside the house.
- Don’t flick cigarette butts or bottle tops anywhere in the garden or over balconies or around braai areas.
- Nappies MUST be bagged and discarded in the garbage bin – do not flush nappies.
- Please don’t remove internal keys and please leve them where you found them.
- Leave furniture the way you found it.
- Don’t leave the outside pillows out in windy conditions.
- Rubbish MUST be bagged – The municipality will not empty wheelie bins with loose rubbish.
- The house operates on a septic tank system and blockages can occur easily. Avoid flushing anything that wasn’t consumed.

Please manage your garbage
When you check out, please leave your garbage in a secure wheelie bin. If a bin is not available, please leave it in the house/garage for us to dispose of, or drop it off across the road from our office at the Municipal dump on your way out.
Here for a longer stay? – Garbage collection day is on a Wednesday (Tuesday for Sunny Seas between Herold Porter and Kleinmond). You can take it out when the garbage guys come past, but please don’t leave it outside.
Notes applying to this house:
Penguins roaming around the house, please be aware
There is a smart TV – login with your own MultiChoice/Netflix account details
There is an inverter to assist with WiFi and lights during power outages/Load shedding. It is important to note that no appliances can be used during power outages as the plugs are not part of the inverter.
The double garage belongs to the main house, which is not in use during your stay. You have full use of the garden and braai facilities during your stay.
Contact Be In Betty’s Bay:
Be in Betty’s Bay: 076 112 9606
Ellen Oerlemans: 072 241 5800
Lucille Nel: 082 873 0600
Useful Numbers:
All Emergencies: 028 312 2400
ER 24 (Ambulance): 084 124
24 Hr Medical Emergencies: 021 770 0053
Laundry Service: 060 249 6317
Cleaning Service: 060 249 6317
